Features requests and bug reports
- Please fill an issue on GitHub joing the maximum informations :
- Current game
- Current setup
- If using arduino, which setup (board and modules used)
- Join log files (available in C:\Program Files (x86)\SimHub\Logs)
- How to reproduce the bug if the conditions can be identified (sample dash ….)
- In addition do not hesitate to read the wiki which contains lots of documentation and troubleshooting tricks, about game configuration, web access, arduino, nextion, shakeit ….
License FAQ
- Is the licence perpetual or renewable ?
The licence is perpetual, no recurring payments or subscription. Applicable to current and future versions (minor or major). - How many computers can I use with a single licence ?
The licence can be safely used on up to two computers within a sliding week . If you are looking for simhub effective usage on multiple computers at the same time you need one licence per computer (this applies indifferently to motion addon or base licence) - I want to buy another license, can I do it with the same Paypal account ?
Yes : each license is unique. - How to install the license I received ?
Better than a thousand words : here is a short video showing how to install it(click the link to watch it)
Licence file delivery & backup
-
How do I receive my licence file?
Your licence file is sent by email less than 24 hours after your purchase (usually within a few minutes). Make sure to check your inbox (and spam folder just in case). -
Can I receive it again if I lose it or reinstall my system?
As stated in your licence email and in the Terms of Service, the licence file cannot be re-issued once it has been successfully activated. - What should I do to avoid losing it?
Backup your licence file right away!
Store it in a safe location such as: Your email archive, Cloud storage (e.g., Google Drive, Dropbox), External drive or USB key - Reinstalling your computer?
Simply reuse your original licence file. No reactivation or new download is needed.