Features requests and bug reports

Please fill an issue on GitHub joing the maximum informations :

  • Current game
  • Current setup
  • If using arduino, which setup (board and modules used)
  • Join log files (available in C:\Program Files (x86)\SimHub\Logs)
  • How to reproduce the bug if the conditions can be identified (sample dash ….)

In addition do not hesitate to read the wiki which contains lots of documentation and troubleshooting tricks, about game configuration, web access, arduino, nextion, shakeit ….

License FAQ

  • Is the licence perpetual or renewable ?
    • The licence is perpetual, no recurring payments or subscription.
  • How many computers can I use with a single licence ?
    • The licence can be safely used on up to two computers within a sliding week.
  • I want to buy another license, can I do it with the same Paypal account ?
    • Yes : each license is unique.
  • How to install the license I received ?
  • I changed/reinstalled my computer, how can I apply my previously purchased license to the new computer ?
    • Simply apply again the license file you originally received by mail on the new computer (make sure to keep it safe !)
  • If somehow I lose my licence file can I get a copy ?
    • For privacy and security reasons, no copies of this file are provided once successfully activated for the first time. As recommended in the email, please keep a copy of your licence file in a safe place (online backup, mail archives …).

Other questions

    Make sure your mailbox is not full and check your spam folder in case your mail provider wrongly classified my answer as spam.

    Most of the time licence delivery issues are related to email provider filtering the licence email or my answers, specifying an alternative email (ideally from another email provider) allows to quickly solve that.

    Legal mentions

    SimHub, edited by 
    Nicolas Guilbert
    4 allée de l’étang, 59250 – France
    SIRET : 851276857 00022
    N° de TVA intracommunautaire : FR 33 851276857