SimHub contact

Features requests and bug reports

Please fill an issue on GitHub joing the maximum informations :
- Current game
- Current setup
- If using arduino, which setup (board and modules used)
- Join log files (available in C:\Program Files (x86)\SimHub\Logs)
- How to reproduce the bug if the conditions can be identified (sample dash ….)
In addition do not hesitate to read the wiki which contains lots of documentation and troubleshooting tricks, about game configuration, web access, arduino, nextion, shakeit ….

Is the licence perpetual or renewable ?
The licence is perpetual, no recurring payments or subscription. Applicable to current and future versions (minor or major).
How many computers can I use with a single licence ?
The licence can be safely used on up to two computers within a sliding week . If you are looking for simhub effective usage on multiple computers at the same time you need one licence per computer (this applies indifferently to motion addon or base licence)
I want to buy another license, can I do it with the same Paypal account ?
Yes : each license is unique.
How to install the license I received ?
Better than a thousand words : here is a short video showing how to install it(click the link to watch it)

How do I receive my licence file?
Your licence file is sent by email shortly after your purchase (usually within a few minutes). Make sure to check your inbox (and spam folder just in case).
Can I receive it again if I lose it or reinstall my system?
No, licence files are only sent once, at the time of purchase. *
They are never resent after activation.
What should I do to avoid losing it?
Backup your licence file right away!
Store it in a safe location such as: Your email archive, Cloud storage (e.g., Google Drive, Dropbox), External drive or USB key
Reinstalling your computer?
Simply reuse your original licence file. No reactivation or new download is needed.

* As mentioned in your licence email, licence files are only sent once and no copy is reissued after activation.