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Issue Open Dash in ipad or browser

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(@lucaninfea)
New Member
Joined: 4 years ago
Posts: 1
Topic starter  

Hi, i've a problem with the Sim Dash.

For a few days the Dash doesn't open on my ipad and also directly in a browser.

I've the license and i don't change nothing on my pc.

I turned off the firewall and i opened the TCP/UDP ports.

I tryed also to reinstall the software.

How can I solve the problem?

Thanks for the support.


   
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(@admin5435)
Prominent Member Admin
Joined: 7 years ago
Posts: 727
 

Hi ! 

Have you tried to follow the troubleshooting guide ? https://github.com/SHWotever/SimHub/wiki/Troubleshoot-Dashstudio-Web-access#how-to-access-dashboards-from-tablets-phone-or-remote-computer-browser ?

It gives a series of additional advices, about VPN services, changed ip, etc..

Let me know,

Nicolas


   
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